SolarWinds this week introduced a new incident response product and announced AI-based updates to its observability platform and service management product that are aimed at strengthening IT operational resilience.
Squadcast Incident Response comes to SolarWinds from its recent acquisition of Squadcast, and it’s designed to provide a proactive and structured approach to incident response and resolution. Among the capabilities this product provides are AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams and Slack integrations, according to SolarWinds. These capabilities will enable faster incident identification to reduce downtime and speed remediation time, SolarWinds says.